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SD-RED 20 unlock code

Hello,
I have one SD-RED 20 inside a lab and I crashed the XGS Firewall-VM.
Unfortunately, I only have an older VM in backup and the RED configuration was not yet available in the backup VM. I therefore created a new RED configuration and used the last unlock code. Now the RED no longer connects to the new VM.
Can the unlock code for the RED with the serial number R20005D97GFFJ9D please be reset?
many thanks & regards

Rolf

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0 Vivek Jagad 5 months ago

Hey Rolf Dobrig ,

Thank you for reaching out to the community, Please PM (private message) me here on community.

Thanks & Regards,
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0 Rolf Dobrig 5 months ago in reply to Vivek Jagad

Hello Vivek,

sorry for the late answer. It was an routing problem.

Rolf
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