Hi there,
I got some SD-RED 20 here. I don´t got any Sophos Firewall to couple. My questions are , is there´s a way to factory Reset the RED (with the button behind ? ) , Should I install a software to manage it ? I plug a miniUSB cable and use Putty but i can´t do anything from there, no prompt or something..
these RED are secondhand, is it easy to find the unlock Code or should it be a problem to reused them ?
Thanks for your support
Hello Olivier Sabatier ,
Thank you for reaching out to the community, please refer screenshot below and the datasheet: check the yellow high light to reset.
And refer - Sophos UTM: RED (Remote Ethernet Device) technical training guide.
For the red unlock you can also PM (Private message) me.
Thanks & Regards,
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Vivek Jagad | Team Lead, Technical Support, Global Customer Experience
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