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Sophos Home UTM USB Install

NashBrydges

So I was able to pick up a very inexpensive Dell PE R210 II that I'll be setting up as a UTM. I've done this installation a dozen times already but for some reason this one is seriously stumping me.

When I try to run the install from the DVD, I get a "install.tar not found" error.

When I try to run the install from USB, I do the following...

- Access console (ALT + F2)

- Type "mount /dev/sdb1 /install"

- ALT + F1 to return to the install and proceed

...and I still get the same "install.tar not found" error.

I then tried to run "fdisk -l" to see if maybe "sdb1" wasn't the correct number boot device but then I get an error telling me that "fdisk command isn't found"

So now I'm stuck where I can't install from DVD and I can't install from USB...completely stuck. Any ideas? Help?

Btw I'm trying to install v9.351-3.1 software UTM.



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  • Hey there,

     

    I have the same problem "install.tar not found"

    if i try "mount /dev/sdb1 /install" dose not give me an error but dose not work

    "fdisk command isn't found" is also present.

    the tech support was also unable to help in this regard actually referring me to this  article.

    I did install the software of the DVD i burned (that works without an issue) i will try to use rufus to DD the image instead of ISO version (maybe it works), also will try older version as per tech support suggestion to see if it helps.

    will update as i have more info.

Reply

  • Hey there,

     

    I have the same problem "install.tar not found"

    if i try "mount /dev/sdb1 /install" dose not give me an error but dose not work

    "fdisk command isn't found" is also present.

    the tech support was also unable to help in this regard actually referring me to this  article.

    I did install the software of the DVD i burned (that works without an issue) i will try to use rufus to DD the image instead of ISO version (maybe it works), also will try older version as per tech support suggestion to see if it helps.

    will update as i have more info.

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