Sophos UTM: After Update to 9.719 IPS not working and Snort not running

Hey SZSZ ,

Thank you for reaching out to the community, during that can you check with atop if other services are too getting impacted ?
REF - A guide to recording UTM process usage using atop.

Hey SZSZ ,

Thank you for reaching out to the community, during that can you check with atop if other services are too getting impacted ?
REF - A guide to recording UTM process usage using atop.

I can't see any abnormalities. Approx 30 minutes after reactivating IPS, the UTM "goes crazy" since the update.

After 30 mins have you seen any spike any of the services including snort ?

Yes, see the screenshot (PID 10982). CPU jumped from 2 to 6 percent. VG and RGROW jumped significantly in value.

Okay, and what about the disk utilization can you share cd /var > df -kh output...

Here is the output without active IPS.



Was that right, what you wanted to see?

can are you seeing any suspicious logs under the /var/log/ips.log ? during the time there is a spike or stopped working observed... 

Here is an excerpt from today 12:37. That's when it started.

2024:03:06-11:51:24 utm snort[16131]: Decoding Raw IP4
2024:03:06-11:54:02 utm snort[16131]: S5: Session exceeded configured max bytes to queue 1048576 using 1049118 bytes (client queue). X.X.X.3 61457 --> X.X.X.53 445 (0) : LWstate 0x48 LWFlags 0x2107
2024:03:06-12:14:35 utm snort[16131]: S5: Session exceeded configured max bytes to queue 1048576 using 1048582 bytes (client queue). X.X.X.71 55893 --> X.X.X.210 445 (0) : LWstate 0x48 LWFlags 0x402107
2024:03:06-12:16:31 utm snort[16131]: S5: Session exceeded configured max bytes to queue 1048576 using 1055146 bytes (client queue). X.X.X.223 59675 --> X.X.X.53 445 (0) : LWstate 0x48 LWFlags 0x402107
2024:03:06-12:19:02 utm snort[16131]: S5: Session exceeded configured max bytes to queue 1048576 using 1051064 bytes (client queue). X.X.X.145 54560 --> X.X.X.205 80 (0) : LWstate 0x9 LWFlags 0x406007
2024:03:06-12:26:23 utm snort[16131]: S5: Session exceeded configured max bytes to queue 1048576 using 1049796 bytes (client queue). X.X.X.120 51767 --> X.X.X.11 80 (0) : LWstate 0x9 LWFlags 0x406007
2024:03:06-12:33:42 utm snort[16131]: S5: Session exceeded configured max bytes to queue 1048576 using 1056700 bytes (client queue). X.X.X.120 52045 --> X.X.X.11 80 (0) : LWstate 0x9 LWFlags 0x406007
2024:03:06-12:33:45 utm snort[16131]: S5: Session exceeded configured max bytes to queue 1048576 using 1053423 bytes (client queue). X.X.X.71 54072 --> X.X.X.11 80 (0) : LWstate 0x48 LWFlags 0x406107
2024:03:06-12:37:13 utm snort[10982]: Enabling inline operation
2024:03:06-12:37:13 utm snort[10982]: Running in IDS mode
2024:03:06-12:37:13 utm snort[10982]: 
2024:03:06-12:37:13 utm snort[10982]:         --== Initializing Snort ==--
2024:03:06-12:37:13 utm snort[10982]: Initializing Output Plugins!
2024:03:06-12:37:13 utm snort[10982]: Initializing Preprocessors!
2024:03:06-12:37:13 utm snort[10982]: Initializing Plug-ins!
2024:03:06-12:37:13 utm snort[10982]: Parsing Rules file "/etc/snort/snort.conf"
2024:03:06-12:37:16 utm snort[10982]: PortVar 'HTTP_PORTS' defined : 

Hey SZSZ , you can follow the following KBA -  IPS configuration to prevent high CPU usage.

I know all that. But that doesn't solve the problem after your last update. What have you changed so that it no longer works since yesterday's update?

Have we tried a normal reboot or postgres check ?