Hi, I've got 3 or 4 emails from Sophos. I think someone is trying to update my contact details through Sophos support tickets. The email goes like:
Thank you for contacting Sophos Support. The following case has been created:
Case Number: 03618583
Account Name: Unaffiliated Account
Subject: Update contact
Description: Update contact
We will contact you as soon as we have completed our initial investigation.
Sophos Technical Support
This was a genuine email. Our team tried to get in touch so that your Support Portal user is setup correctly.
If you would like to continue using the Support Portal, please reach out to our Customer…
If you would like to continue using the Support Portal, please reach out to our Customer Care team via chat or phone.
Secil YanikSenior Business Analyst, Support & ServicesSupport Videos | Product Documentation | @SophosSupport | Sign up for SMS AlertsIf a post solves your question, please use the 'Verify Answer' button.
Yea I know, but I did not inniciate the contact details Sophos support change...
We review the users from time to time and sometimes more information is required, this is why the team contacted you.