After testing an APX320 on a Sophos MR21 EAP, it no longer seems to work on the SFOS MR20.0 GA.
The AP loads the config from the XGS and starts, but after a few minutes the red LED comes on and the WLAN is disturbed.
I have deleted the APX320 in the XGS and re-integrated it, the problem remains.
I have performed a factory reset via SSH access (reset_to_factory_settings.sh) but this does not help.
Does anyone else have an idea?
Hello,
Thank you for reaching to the Sophos community.
RED LED status indicate below:
We advise to raise the support case and review the logs on the Firewall for the AP and by connecting the AP console via SSH from the firewall.
Please share the case ID to review it.
Mayur Makvana
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.
Hello,
Thank you for reaching to the Sophos community.
RED LED status indicate below:
We advise to raise the support case and review the logs on the Firewall for the AP and by connecting the AP console via SSH from the firewall.
Please share the case ID to review it.
Mayur Makvana
Technical Account Manager | Sophos Technical Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question please use the 'Verify Answer' button.
