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Try to add AP to SSID: There is an Access point that does not support this SSIDs frequency.

dirkkotte

Hi all,

In central / wireless, i've configured a simple SSID and try to add an AP6 420 .
Got the message
"There is an Access point that does not support this SSIDs frequency."
AP is configured for Germany (2,4 + 5 GHz)
Where is my error?



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  • +1

    Check the AP itself. Likely it claims, not enough power. 

    Then follow up with this: https://support.sophos.com/support/s/article/KB-000045707?language=en_US

    __________________________________________________________________________________________________________________

    • 0 in reply to LuCar Toni

      ok, AP's are prepared, but offline currently.
      I asked the customer to try to connect one.


      Dirk

      Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
      Sophos Solution Partner since 2003
      If a post solves your question, click the 'Verify Answer' link at this post.

      • 0 in reply to dirkkotte

        device-log:

        Jan 1 00:01:20 localhost local1.info systemd: [S1]: [admin]: Warning: AP is powered on insufficient power (12.95W) operating in AF mode.
        Jan 1 00:01:20 localhost local1.info systemd: [S1]: [admin]: (12.95W) 1. All radios disabled 2. Alert on web page for insufficient power
        Jan 1 00:01:20 localhost local1.info systemd: [S1]: [admin]: Warning: AP is powered on insufficient power: 12.95W


        Dirk

        Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
        Sophos Solution Partner since 2003
        If a post solves your question, click the 'Verify Answer' link at this post.

        • 0 in reply to dirkkotte

          Did you check the KB above? There could be LLDP in place or something reports the AF Mode to the Access Point. 

          __________________________________________________________________________________________________________________

          • 0 in reply to LuCar Toni

            The network team reviews the requirements and configuration.
            I forwarded the KB article.
            Thanks!


            Dirk

            Systema Gesellschaft für angewandte Datentechnik mbH  // Sophos Platinum Partner
            Sophos Solution Partner since 2003
            If a post solves your question, click the 'Verify Answer' link at this post.