I cant seem to access the access point and it keeps on blinking orange light. please what does this mean?
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[edited by: Erick Jan at 4:42 AM (GMT -8) on 12 Jan 2024]
I cant seem to access the access point and it keeps on blinking orange light. please what does this mean?
Hi Precious Paul,
Thank you for reaching out to Sophos Community.
You may refer to the following for the LED status
https://www.avanet.com/en/kb/what-do-the-different-blink-codes-on-sophos-access-points-mean/
Also, to verify, was the access point working before and able to obtain an IP address?
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Hi Precious Paul,
For proper escalation, kindly create a case via https://soph.so/SophosSupport
Input all information needed, and kindly add the community post as a reference.
Also, kindly share the case ID once created so we can add a note for the Engineer.
I'll also remove your email address and contact information in the above reply. Thank you
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.