Hi,
This night at about midnight UTC, we encountered a database issue. For about 30% of our customers with accounts in Frankfurt, their access points lost their registration in Sophos Central due to this and stopped broadcasting any network. You were affected if you got a notification at about that time stating that your access points are offline. All others not receiving this message weren't affected.
The issue…
Hi,
a permanent fix was deployed. Your APs can communicate again. Registration and deletion works as well.
Kind regards,
Dirk Bolte
Hi,
we encountered connection problems of all APs in all regions between Feb 18th, 20:00 UTC and Feb 20th, 01:00 UTC . The APs were still operational but weren't able to retrieve configuration updates or upload any traffic data. This was caused by an issue during certificate renewal. We have a mitigation in place and are working on a permanent fix.
The issue caused APs to be shown as offline. Also, deletion and registration…
Today we released a new version of Sophos Wireless. It contains the following improvements & bugfixes:
New features:
Improvements & bugfixes:
