conflicting location public ip address

when configuring one of our locations, I run into below error. and indeed this location stays offline in reporting. who within Sophos can point me privately towards where our public ip address might be registered?

IP address 84.yyy.72.xxx for FQDN vpnbe.ourdomain.eu in location Belgium is now conflicting with another customer. DNS traffic originating from this address is subject to the other customer's policy and will be visible in their account. Please check your configuration.

cheers,

Dimitri

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