We've activated DNS Protection yesterday eventing on our firewall and got totally wrong resolved IP-adresses.
After reverting it back to Google, the rights ones were resolved.
How should we proceed with that ?
I can provide 2 examples
We've activated DNS Protection yesterday eventing on our firewall and got totally wrong resolved IP-adresses.
After reverting it back to Google, the rights ones were resolved.
How should we proceed with that ?
I can provide 2 examples
Hi OlafPelzer
Thanks for signing up for DNS Protection EAP.
If you can send the "Feedback" from Central (available in DNS Protection pages), it would enable us to connect over Email to discuss the concern further.
Looking forward to your response. Thanks in advance.
Hi Prashil Gupta ,
done, waiting for your reply via email-channel.
Grüße
Olaf Pelzer
Hi Prashil Gupta ,
done, waiting for your reply via email-channel.
Grüße
Olaf Pelzer
Hi OlafPelzer We havent received the feedback from your account yet. Can you please confirm if you submitted feedback from DNS Protection page only
Example for submitting feedback
Step1 - Click on feedback on top right bottom corner, fill fields necessary, and click submit,
Step 2 - Acknowledgement mentioning - Thank you - we really appreciate your feedback
Already sent the feedback exactly with the procedure.
Grüße
Olaf Pelzer
Unfortunately, I am not able to identify the feedback you have sent.
Please drop your feedback to dns-protection-feedback@sophos.com with all details and we will get back to you at the earliest. Thanks for your patience