First start

Question

Hello I have a problem with Cyberoam CR100iNG. 
 Turn on the device for the first time. Computer is connected to Port A and receive automatic IP 172.16.16.17. When logging in browser address 172.16.16.16 shows me the registration page. Port B is connected to my local network as I put his manually IP 192.168.1.211. DNS is set to 8.8.8.8 and gateway is 192.168.1.1. 
 As I try to load google.com the site does not load.

sachingurung · Accepted Answer

Hi Andrey, 
 Router is in which mode (gateway or bridge)? Go to System > Network > WAN Link Manager, check whether the WAN connection status is green. 
 I think it is a routing issue. Take SSH to XG and go to option 4. Device console. Execute command: tcpdump 'host x.x.x.x (source ip) and port 80 or port 443. Verify the packet communication. 
 Thanks

sachingurung · Answer

Hi, 
 XG will register when it is able to reach the Internet. Also, did you register the XG appliance on MySophos account? 
 Thanks