Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Can I still manage my Sophos Free Home Firewall after 30 days trial period?

Hi, 

I had install SFOS on my own old PC for some time, but did not connect /join Sophos Central after more then 30 days.

I was trying out DNS protection after watching this video from Sophos Techvids: https://techvids.sophos.com/watch/YKKJiTqRndLS1eKRKsdJqe

Little do I know that, I cannot claim my Sophos Free Home Firewall within Sophos Central after entering the serial number,

and hence I cannot add into Sophos Central. As result I cannot try out the DNS protection. 

In order to try it out, do I need to pay a subscription?

Thank you.



Edited TAGs
[edited by: Erick Jan at 12:37 AM (GMT -7) on 30 Sep 2024]
Parents
  • Hi,

    You can add your XG licence from within the XG to your CM account. The free CM is a limited version which stores information for 7 days, you cannot export your reports but can view them in CM.

    Both of my XGs are managed from CM.

    further sounds like you the wrong XG licence, should expire sometime in 2999.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 EAP

    If a post solves your question please use the 'Verify Answer' button.

  • Sophos Home will generate a Serialnumber for you, which you have to use. You do not claim / register this SN in Sophos Central. 
    If you start a Trial in the installation process, this will start a Sophos SFOS Business version. You cannot change from Business to Home or vice versa. You have to reinstall the firewall. 
    After using your Sophos Home Serialnumber, you can restore your backup. 

    __________________________________________________________________________________________________________________

  • Questions:

    1) In other words, if I have physical Sophos Firewall (that is I ordered a prebuilt Sophos hardware appliance) then only I can register with Sophos Central, am I right? 

    2) There is no way for home user which uses his own PC hardware, loaded SFOS going to be added to Sophos Central?

  • Yes, there is, setup using the menu item in the XG guide.

    Ian

    XG115W - v20.0.2 MR-2 - Home

    XG on VM 8 - v21 EAP

    If a post solves your question please use the 'Verify Answer' button.

  • Actually I am using Sophos Firewall (Free) version, not XG, I think it is the same step, I have to take if I am using XG version.

    I am already registered with Sophos Central, except that  waiting for Sophos Central Admin to accept my participation, I guess?

    My name is registered to be super admin in Sophos Central. Am I the Admin to accept ? Or someone from Sophos HQ needs to approve my firewall participation? 

    Sophos Central Registration

Reply
  • Actually I am using Sophos Firewall (Free) version, not XG, I think it is the same step, I have to take if I am using XG version.

    I am already registered with Sophos Central, except that  waiting for Sophos Central Admin to accept my participation, I guess?

    My name is registered to be super admin in Sophos Central. Am I the Admin to accept ? Or someone from Sophos HQ needs to approve my firewall participation? 

    Sophos Central Registration

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