Can I still manage my Sophos Free Home Firewall after 30 days trial period?

Hi,

You can add your XG licence from within the XG to your CM account. The free CM is a limited version which stores information for 7 days, you cannot export your reports but can view them in CM.

Both of my XGs are managed from CM.

further sounds like you the wrong XG licence, should expire sometime in 2999.

Ian

Sophos Home will generate a Serialnumber for you, which you have to use. You do not claim / register this SN in Sophos Central. 
If you start a Trial in the installation process, this will start a Sophos SFOS Business version. You cannot change from Business to Home or vice versa. You have to reinstall the firewall. 
After using your Sophos Home Serialnumber, you can restore your backup. 

Questions:

1) In other words, if I have physical Sophos Firewall (that is I ordered a prebuilt Sophos hardware appliance) then only I can register with Sophos Central, am I right? 

2) There is no way for home user which uses his own PC hardware, loaded SFOS going to be added to Sophos Central?

Yes, there is, setup using the menu item in the XG guide.

Ian

Yes, there is, setup using the menu item in the XG guide.

Ian

Actually I am using Sophos Firewall (Free) version, not XG, I think it is the same step, I have to take if I am using XG version.

I am already registered with Sophos Central, except that  waiting for Sophos Central Admin to accept my participation, I guess?

My name is registered to be super admin in Sophos Central. Am I the Admin to accept ? Or someone from Sophos HQ needs to approve my firewall participation? 

Hi Wepee,

You’re the Administrator, and you'll also be the one to accept it in Central.

But how? 

I tried to add SFOS firewall, after copy and paste the serial key, the result gave me this warning, firewall not yet claimed.

But LuCar Toni mentioned above, SFOS home firewall cannot be claimed.

Hi Wepee,

I was referring to your query regarding the following: 

Am I the Admin to accept ? Or someone from Sophos HQ needs to approve my firewall participation? 

• You’re the Administrator, and you'll also be the one to accept it in Central.

Did you download your software here for Sophos Home?

• https://www.sophos.com/en-us/free-tools/sophos-xg-firewall-home-edition

This would be the free version. also, kindly see the references

•  Is Sophos Central free for Sophos XG Home users !? 
• Claim a firewall

Sophos home.icence is XG software.

1) Yes, I understand I am the admin to accept my SFOS free firewall into Sophos Central, but I cannot claim it, is there another way to add SFOS FW into SC?

2) Yes, that is correct link where I downloaded SFOS home FW free.

3) Yes, I read the post before I got stuck and post my question in the forum.

4) Nope I cannot claim, see below:

Sophos Firewall is an upgrade of XG software ? Right ?

Why can't Sophos HQ just remove XG and make it simpler? 

For me as a newbie, it is confusing. 

They are the same thing.  XG/XGS is the product name for Sophos hardware where you load Sophos XG software to, the same (not quite) software you load onto your own hardware.

Ian

Let me specify: 
Claim/Registration for a license is not possible with Home.

Management is possible for home. You have to use the account credentials. Home does not support OTP Process. 

The point here is: SFOS Home is simply excluded by the "license process" and OTP tries to claim the firewall, which is not working. It is a "known issue". 

LuCar Toni said:

Management is possible for home. You have to use the account credentials. Home does not support OTP Process. 

Ok got it, let's move on....how to use my account credentials to add my SFOS FW into SC?

What is OTP stands for?

Thanks