Ipsec VPN couldn't established.

Hi,

I have configured the tunnel from DC to another location, The tunnel couldn't established. I don't know what is the reason the tunnel has down. I have debug the issue still unable to find out the issue, please assist me to resolve the issue

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[edited by: Erick Jan at 2:45 PM (GMT -7) on 20 Sep 2024]

0 Mayur Makvana 1 hour ago

Hello Dinesh Kandeeban ,

Kindly refer to the below KBA for IPsec not establishing troubleshooting steps:

support.sophos.com/.../KBA-000006520

Mayur Makvana
Technical Account Manager | Sophos Technical Support
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0 Dinesh Kandeeban 1 hour ago in reply to Mayur Makvana

HI Mayur,

I have gone through the document already. I debugged the tunnel logs still unable to identify the issue
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0 Erick Jan 35 minutes ago in reply to Dinesh Kandeeban
Hi Dinesh,

Thank you for reaching out to Sophos Community.

Can you share any VPN error logs?

You may check the following KBs for reference on troubleshooting and collecting logs.

Sophos Firewall: Troubleshooting site to site IPsec VPN issues

Check logs and configurations
Erick Jan
Community Support Engineer | Sophos Technical Support
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