Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos Firewall: v20.0 MR2: Feedback and experiences

Release Post:  Sophos Firewall OS v20 MR2 is Now Available    

The old V20.0 MR1 Post:  Sophos Firewall: v20.0 MR1: Feedback and experiences  

To make the tracking of issues / feedback easier: Please post a potential Sophos Support Case ID within your initial post, so we can track your feedback/issue. 

Release Notes:  https://docs.sophos.com/releasenotes/output/en-us/nsg/sf_200_rn.html 

Important Note on EOL Sophos RED Support:

The legacy EOL RED 15, RED 15w, and RED 50 are not supported in v20 MR1. Customers using these devices should upgrade to SD-RED or a smaller XGS appliance before upgrading to MR1 to maintain connectivity. See the following article for details: Sophos RED: End-of-life of RED 15/15(w) and RED 50



Edited TAGs
[edited by: Erick Jan at 8:29 AM (GMT -7) on 23 Jul 2024]

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  • We’ve identified a bug in XGS 20 MR2 where PPPOE connections randomly disconnect and fail to reconnect until the firewall is restarted. I’ve downgraded to 20 MR1, which has resolved the issue . I’m reporting this bug so that it can be addressed and fixed. while PPPOE is attempting to initiate a session, it’s not successful, and the ISP does not detect any session requests during this period. Restarting the firewall resolves the problem. I have opened a case with Sophos Support.

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  • We’ve identified a bug in XGS 20 MR2 where PPPOE connections randomly disconnect and fail to reconnect until the firewall is restarted. I’ve downgraded to 20 MR1, which has resolved the issue . I’m reporting this bug so that it can be addressed and fixed. while PPPOE is attempting to initiate a session, it’s not successful, and the ISP does not detect any session requests during this period. Restarting the firewall resolves the problem. I have opened a case with Sophos Support.

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