Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
Hello All,
I need your assistance regarding an issue I face with an XGS116 FW v 20 with vouchers.
To specify, I am able to connect to the wifi via using vouchers, but there is no option for logout button.
In addition, I wish to see my remaining balance and the data or time consumed, but I am not sure where to find this option.
Can you please assist?
Thank you in advance.
Hi Eva Pavli ,
Thank you for reaching out to the community, have you tried checking on the user portal under the hotspot section ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
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If a post solves your question please use the 'Verify Answer' button.
Unfortunately that would'nt be possible,
This would be a Feature Request; I'd recommend you reach out to your Account Manager, Sales Engineer, or Sales Representative so that they can enter this request into our system. You can also log a support case so that our support representative can help link that FR to the account.
Additionally, you can use the in-product feedback in the Sophos Firewall located in the Top Menu Bar.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
