Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

Sophos Connect 2.3 with disabled IPv6 component

- upgraded our Windows Connect Clients from 2.2.9 to 2.3
- when now connecting with SSL VPN:

The client is connected (all is working) but the state in Sophos Connect will not switch to connected and stays in "is connecting"... -> not possible to disconnect anymore.

Client Log:

(...)
2024-05-17 09:32:30 add_route_ipv6(::/1 -> 2001:db8:: metric -1) IF 4
2024-05-17 09:32:30 ERROR: route addition failed using service: Element nicht gefunden. [status=1168 if_index=4]
2024-05-17 09:32:30 add_route_ipv6(8000::/1 -> 2001:db8:: metric -1) IF 4
2024-05-17 09:32:30 ERROR: route addition failed using service: Element nicht gefunden. [status=1168 if_index=4]
2024-05-17 09:32:30 add_route_ipv6(::/3 -> 2001:db8:: metric -1) IF 4
2024-05-17 09:32:30 ERROR: route addition failed using service: Element nicht gefunden. [status=1168 if_index=4]
2024-05-17 09:32:30 add_route_ipv6(2000::/4 -> 2001:db8:: metric -1) IF 4
2024-05-17 09:32:30 ERROR: route addition failed using service: Element nicht gefunden. [status=1168 if_index=4]
2024-05-17 09:32:30 add_route_ipv6(3000::/4 -> 2001:db8:: metric -1) IF 4
2024-05-17 09:32:30 ERROR: route addition failed using service: Element nicht gefunden. [status=1168 if_index=4]
2024-05-17 09:32:30 add_route_ipv6(fc00::/7 -> 2001:db8:: metric -1) IF 4
2024-05-17 09:32:30 ERROR: route addition failed using service: Element nicht gefunden. [status=1168 if_index=4]
2024-05-17 09:32:30 Initialization Sequence Completed
2024-05-17 09:32:30 MANAGEMENT: >STATE:1715931150,CONNECTED,ROUTE_ERROR,192.168.50.6,[SSL VPN Gateway IP],443,,,2001:db8::5

- we have the problem on ANY our clients



Edited TAGs
[edited by: emmosophos at 4:53 PM (GMT -7) on 22 May 2024]