Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.
We created SSL VPN from Sophos firewall
But still connection from sophos connect not stablished, the indication error displayed by this message " DNS Resolution failed for gateway : Firewall DNS Name
Hi Mohamed Said Ali ,
Thank you for reaching out to the community, have you override the hostname in the global ssl vpn settings ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
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there is no override host name i just use SSL server certificate the default.
i configured but it seems that gateway dns not reached
Do you have multiple ISPs connected ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
> Check if a DNS server is assigned to the network interface. If it doesn't resolve, contact your ISP.
> Run nslookup from the command prompt (Windows) or the Terminal (macOS) for a public host, such as www.sophos.com, and verify that it resolves to an IP address.
> If it doesn't resolve, contact your ISP.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
> Check if a DNS server is assigned to the network interface. If it doesn't resolve, contact your ISP.
> Run nslookup from the command prompt (Windows) or the Terminal (macOS) for a public host, such as www.sophos.com, and verify that it resolves to an IP address.
> If it doesn't resolve, contact your ISP.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
