I Face an issue in Sophos Reports after I upgraded the software to version 20, the reports didn't show any record
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[edited by: Erick Jan at 3:11 AM (GMT -7) on 15 Apr 2024]
I Face an issue in Sophos Reports after I upgraded the software to version 20, the reports didn't show any record
Hi,
how long ago did you upgrade? Next, have you tried restarting your XG?
Ian
XG115W - v20 GA - Home
XG on VM 8 - v20 GA
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i did upgrade since month ago, i restart the XG more than 5 time
Which model XG? I recommend you start a support case.
ian
XG115W - v20 GA - Home
XG on VM 8 - v20 GA
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Hi,
In addition to Ian, kindly share the case number here so we can monitor it further.
Erick Jan
Community Support Engineer | Sophos Technical Support
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Hi Mostafa Helmy ,
Thank you for reaching out to the community, please refer KBA - No reports show.
Additionally, go through - Log reports are not available.
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
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