Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Awed service not running - Show failure-reason - Failed to start awed Service

I am having some issues getting on the IP or from Sophos Central on the Sophos XG106 - running 19.5.2 MR-2 - build624.

Putty shows these:

Awed service not running - Show failure-reason - Failed to start awed Service

Service -S shows this:

Service: 

awed UNTOUCHED

and If we try to start to restart the service - it says Service binary does not exist. 

XG106_XN01_SFOS 19.5.2 MR-2-Build624# service awed:stop -dsnosync
200 Already Stopped
XG106_XN01_SFOS 19.5.2 MR-2-Build624# service awed:restart -dsnosync
500 Service binary does not exist, can not start the service.
XG106_XN01_SFOS 19.5.2 MR-2-Build624#

I've created a site-to-site vpn (or tried) and after applying the setup I've lost connection to the firewall - but have access through Putty. 



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