Dear Sophos Support Team
XG135 sophos firewall port forwarding not working properly on our customer ..he has remote access on IPPBX branch..how can i solve this issue
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Hello Shabeer K ,
Thanks for reaching out to Sophos Community.
Could you follow this Port Forwarding configuration doc guide on SF https://docs.sophos.com/nsg/sophos-firewall/20.0/help/en-us/webhelp/onlinehelp/AdministratorHelp/RulesAndPolicies/NATRules/NATCreatePortForwardingRule/index.html
And kindly confirm if after following you still face the same issue. Thanks
Regards,
Raphael Alganes
Community Support Engineer | Sophos Technical Support
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How head and branch office are connected ?
Seems you have already hosted your IPPBX server on internet with DNAT(port forwarding) from head office you can use same public IP and ports on firewall rule at Branch office to allow it this can be a case.
Regards
"Sophos Partner: Networkkings Pvt Ltd".
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Hi Shabeer K
Thanks for your update over PM, as we have fix the issue as per your network scenario.
Sophos WAN IP is configured with private IP, we have port forwarded Sophos WAN IP on ISP router and voice started working at BO side.
Thanks and Regards
"Sophos Partner: Networkkings Pvt Ltd".
If a post solves your question please use the 'Verify Answer' button.