SD-RED60 - no connection over Failover-Firewall-IP

Hello dirkkotte ,

Thank you for reaching out to the community, 

> TCP port 3400 (Control Connection, using SSL, authenticated with mutual X509 cert check)

> UDP port 3410 (Encapsulated traffic, AES256 (enc), SHA1-HMAC (auth))

> Hence for RED connection the following TCP 3400 and UDP 3410 ports are important for tunnel establishment.

> So, the Question is does your MPLS connection include the internet connectivity ? 
As MPLS connectivity relies on a single carrier, while the Internet is unrestricted and can communicate via different carriers.

Hello dirkkotte ,

Thank you for reaching out to the community, 

> TCP port 3400 (Control Connection, using SSL, authenticated with mutual X509 cert check)

> UDP port 3410 (Encapsulated traffic, AES256 (enc), SHA1-HMAC (auth))

> Hence for RED connection the following TCP 3400 and UDP 3410 ports are important for tunnel establishment.

> So, the Question is does your MPLS connection include the internet connectivity ? 
As MPLS connectivity relies on a single carrier, while the Internet is unrestricted and can communicate via different carriers.

Hello Vivek,

Internet cannot be reached within MPLS. (And it's not connected at all...)

The internet connection is via DSL = RED - WAN2 - port.

If I understand it correctly, are this your settings ?

Can you share the uplink settings configured ? 

Hi Vivek,

I've opened a case. ID: 07148107

Here you can find additional details and screenshots.

Thank you for the update, will expedite the resolution for the reported issue...