Ola, CPU XG210 batendo 100% e parando a operação, na console comando "top" principais processos que estão consumindo são o "garner, snort" alguém poderia me auxiliar com essa situação?
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Ola, CPU XG210 batendo 100% e parando a operação, na console comando "top" principais processos que estão consumindo são o "garner, snort" alguém poderia me auxiliar com essa situação?
Hi Nathaly,
Thank you for reaching out to Sophos Community.
Have you tried to use any how-to videos, documentation, Sophos Assistant, or KBA to try to check the issue?
Can you check the Volume of reports? also, verify if your report(Logviewer/reporting) on the box works.
If there are no reports anymore, check the log size by following the KB
Also, try to restart the services by doing the following command on the CLI.
For more reference you may check the following post with a similar issue: XG330 : Very high cpu usage for Garner service??
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Hi Nathaly,
To verify, you've only used the top command for checking the utilization,
Would it be possible to follow the following KB for reference for checking the real CPU utilization of the Firewall.
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Hi Nathaly,
Based on the screenshot, there's no issue with the CPU utilization.
Erick Jan
Community Support Engineer | Sophos Technical Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.