Sophos Blocking Allowed Category

The block page that you have the screenshot for is normally a category block, however it is also a default block page for some rarer conditions that may not be related to category.  Can you please check the Log Viewer in detailed view, as well as let us know what website they are going to.

Hi Michael,

So the site is PMCAmmo.com. I performed a TraceRT thru Command Line and PMCAmmo Resolves to 82.118.225.48

I checked Log Viewer and it was being blocked as invalid traffic but got it work because I made an exception in Host & Services > FQDN Host > A geoblocking exception list but again it's odd that it's still coming up as invalid traffic as Germany isn't one of our Geoblocked countries, and weapons category isn't blocked. 

If you are trying to track down the cause of web blocking, load the Log Viewer.  Change the dropdown from Firewall to Web Filter.  On the blocked traffic, however over the icon to get full details.

Alternately, click the icon that says "detailed view".  This will switch to all log modules.  Use the dropdown to only select Web Filter.

Good call Michael. So I did that and saw the traffic:  

2023-05-25 07:51:13Web filtermessageid="16002" log_type="Content Filtering" log_component="HTTP" log_subtype="Denied" fw_rule_id="3" fw_rule_name="Outbound Geo Blocking" fw_rule_section="Local rule" user="" user_group="" web_policy_id="2" web_policy="Deny All" category="Weapons" category_type="Objectionable" url="">pmcammo.com/favicon.ico" content_type="" override_token="" src_ip="192.168.130.234" dst_ip="82.118.225.48" protocol="TCP" src_port="32791" dst_port="80" bytes_sent="0" bytes_received="0" domain="pmcammo.com" exception="" activity_name="" reason="" user_agent="Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/113.0.0.0 Safari/537.36 Edg/113.0.1774.50" status_code="403" transaction_id="" referer="">http://pmcammo.com/" download_file_name="" download_file_type="" upload_file_name="" upload_file_type="" con_id="1972062890" app_name="" app_is_cloud="0" override_name="" override_authorizer="" used_quota="0"

So in this case it is hitting firewall rule "Outbound Geo Blocking".  The firewall tells the proxy "Here is the connection, but please apply a Deny All policy because they should be blocked.  The proxy sees that category Weapons is blocked in a Deny All policy.  The proxy returns a Block Page with the category blocked.

The underlying block is Geo Blocking.  I'm not sure if the corresponding firewall log will give more information.

Some GeoIP databases thinks that the IP is in Bulgaria.
www.maxmind.com/.../geoip-demo

So, the destination is also port 80 which is really odd since the site uses HTTPS. Can you verify that your web filtering rules are not set to deny HTTP traffic? I could see the destination being 443, but why it's trying to connect to port 80 when the site uses HTTPS which should be port 443.

So, the destination is also port 80 which is really odd since the site uses HTTPS. Can you verify that your web filtering rules are not set to deny HTTP traffic? I could see the destination being 443, but why it's trying to connect to port 80 when the site uses HTTPS which should be port 443.