I am using MFA for certain users, using it in Web Admin Console, SSL VPN and User portal in which there is no way to disable it.
However I would not want to require MFA for web authentication, for example, an unknown user is directed to the web portal to authenticate, is he required to use MFA in this case? is there any way to disable MFA just for the web authentication portal?
Hi Guilherme,
Thanks for reaching out to the Sophos Community Forum.
May I ask if you are logging in to Sophos Central, or another WebAdmin interface?
It is not currently possible to disable the MFA requirement when logging in to Sophos Central or the Self-Service Portal.
Allow me some time to inquire with our team and update you. I've moved this post over to the Sophos Firewall forum in the meantime, in the event other members of the community are able to assist.
Hi Guilherme,
Thank you for reaching out to Sophos Community.
Kindly try the following:
navigate to CONFIGURE>Authetication >Multi-factor authentication and check Multi-Factor authentication settings
If you have enabled a One-time password (OTP) for all the users you have to authenticate all the users with MFA
Select "No OTP, Click on Apply, and check if this resolves the issue.
For reference, Kindly see the following old post
Erick Jan
Global Community Engineer, Support & Services
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