IPS service has stopped and will not restart.

Hi folks,

v19.0.1 MR-1 IPS service has stopped and will not restart, the error message is the process is taking too long.

There are no entries in the Logviewer -> system log indicating any issues.

Next step please.

Update :- after two attempts the GUI shows the service as restarting. There are no entries in log viewer -> IPS.

Ian

Memory has dropped from 80+% to 66%, CPU has increased

10am yesterday I restarted a 8 port switch to see if that would fix an IPv6 issue which it did, but the memory use dropped significantly. I also changed the maximum network packet size on one LAN interface which took all interfaces off line for a short time another bug.



Edited TAGs
[edited by: emmosophos at 5:42 PM (GMT -7) on 17 Aug 2022]
Parents Reply
  • Hi Vivek,

    thank you for the instructions. I ran the script which produced a series of errors about retry count: bad number.

    The IPS update attempted to download an old file 18.17.96 and failed.

    Ian

    XG115W - v19.0.1 mr-1 - Home

    1225v5 6gb ram, SSID, 4 NICs 20w - v19 EAP - on holiday.

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