Hello,
I tried to install Sophos connect to a windows server 2016 to run server as a client. I installed it, I Imported the config file but when I Try to connect it says OpenVPN service is not available. I looked for the services but everything is running. My suspicious is windows server cannot run as a client. Any ideas?? Thanks you!
Hello Angelos Zikos1,
Thank you for reaching out to the community, which version of sophos connect you are using?
Between you can download the latest version of the Sophos Connect (IPSec and SSLVPN Client) - https://www.sophos.com/en-us/support/downloads/utm-downloads
What is the built of your Windows Server 2016 can you share more details on that ?
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
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Can you provide error screenshot you are receiving Angelos Zikos1
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Are you able to find the Sophos connect services & OpenVPNService under services.msc ? Angelos Zikos1
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Then have you tried uninstalling and re-installing the client and ensure no other similar client is active like legacy SSL client or something similar !!
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
Can you share the scvpn logs from the following directory "C:\Program Files (x86)\Sophos\Connect"
Thanks & Regards,
_______________________________________________________________
Vivek Jagad | Team Lead, Global Support & Services
Log a Support Case | Sophos Service Guide
Best Practices – Support Case
Sophos Community | Product Documentation | Sophos Techvids | SMS
If a post solves your question please use the 'Verify Answer' button.
