Firewall lost connection to Sophos Central: all HA Aux nodes reporting this alert

Today our Central-managed XG and XGS Clusters  are reporting this issue.

18.0 MR6, 18.5 MR2 and MR3

Latest wave of alerts:

4:19-4:25 PM CEST

The nodes reported are all the Auxiliary HA nodes.

This applies to different locations accross germany, different ISP and different WAN link technologies.

Can you please provide information about this issue?

If it was not something scripted by Sophos, it should be an issue in your Central cloud...



typos, screenshot, versions
[bearbeitet von: LHerzog um 2:34 PM (GMT -7) am 13 May 2022]

Top Replies

  • Hi

    Thank you for your query, this may appear due to connection interruption between central and firewall, possibly due to packet loss or unstable gateway, etc. 

    You may check centralmanagement.log from…