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Sophos rule and policies Issue

George Wong1

I wanna make a specific date schedule to block internet during holiday, but found issue as following 

1) after inputting Start Date and End Date , the timing section do not have suitable criteria for me to select 

   Date range from 1/Sep to 1/Sep will block internet , and the timing section just only have the Mon, Tue...weekdays .......without any parameter for my specific date range to select 

2) Timing Issue 

    - Start Date , End Date have the time parameters to select but Timing section also has the time parameters to input , so which one can be refer, or which one is the right choice 

Please advise, thanks......

-->Firewall version XG 18.05

George



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  • 0

    Hi,

    I am trying to understand what the issue is?

    You would apply this to a firewall rule or series of firewall rules where you have identified the users you want to block.

    Ian

    XG115W - v20.0.3 MR-3 - on holiday

    XGS118 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Yes, in this screen when I selected a specific date range to run the policy it seems that timing field has no appropriate parameter for me to select (Mon, Tue.....) for the policy to run during the above start/End date. 

    Beside, Start/End date has its own timing range but the following timing field also has its own range. I got no idea on both field and which one should be used.

    Since the second timing is a compulsory fields as well

    So towards this screen , how to define a schedule date range like 1/9/21 by 00:00 to 23:59 to run the policy ? 

    Thanks....

    George

  • 0 in reply to George Wong1

    Hi,

    you can choose any start and end date for the policy to be applied, then you add the days you wan the policy to be applied with the time range. 

    Basically, the start and end date allow you to set a range for this policy and then the timing allows you to set specific dates and  times with in the date range you have chosen. You change the time by editing your start and end dates.

    Ian

    XG115W - v20.0.3 MR-3 - on holiday

    XGS118 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hello Lan

    Just want to confirm the for "One Time", we just only need to set Start/End date with its own time and no need to care about the next timing field?

    For "Recurring" , just only need to set the last row of timing field ?

    Thanks....

    George

  • 0 in reply to George Wong1

    Hi George,

    you will need to leave the default value otherwise it will not be applied.

    ian

    XG115W - v20.0.3 MR-3 - on holiday

    XGS118 - v21 GA

    If a post solves your question please use the 'Verify Answer' button.

  • 0 in reply to rfcat_vk

    Hi Lan

    I guess this is a  bug from Sophos , since there are 2 options , "Recurring" and "One Time", When we select the recurring , we just only need to enter value inside "Timing" , but when we choose "One Time" , except the start/End date setting , we still need to enter value under "Timing *" field. In fact , this "Timing *" field is not necessary and will  cause issue if working together with the start/End date setting. 

    George

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  • 0 in reply to rfcat_vk

    Hi Lan

    I guess this is a  bug from Sophos , since there are 2 options , "Recurring" and "One Time", When we select the recurring , we just only need to enter value inside "Timing" , but when we choose "One Time" , except the start/End date setting , we still need to enter value under "Timing *" field. In fact , this "Timing *" field is not necessary and will  cause issue if working together with the start/End date setting. 

    George

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