Well, I have followed this step-by-step, exactly:
....and while the VPN shows "UP" in both AWS and my Sophos VPN section, I cannot PING or SSH to my test EC2 instance. In the bottom screenshot you'll see I have PING and SSH allowed from anywhere (0.0.0.0/0). I've been at it for hours, first because I mistakenly followed the v17. Even with the v17 how-to, my VPN said it was up in AWS and Sophos VPN section. Then I found v18 and thought for sure I would have success. No such luck.
At one point I got stuck at the part where I couldn't find my "xfrm" interface until I realize that little vertical blue line meant I could expand my WAN interface, thanks to THIS ARTICLE. Again, I thought for sure I would have success. No such luck again, and now I'm at a loss.
The only difference I've noticed between my setup and the setup in the link above, is in Step 9 and Step 10, I have "xfrm1" not "xfrm2".
Anyone know where I should start with troubleshooting?
Thank you for contacting the Sophos Community.
I would recommend you to do a packet capture on the GUI, so you can see if the packets are leaving the IPsec tunnel (xfrm) of the XG, so you know what to troubleshoot if the XG side or the AWS side.
When doing the pcap in the GUI use the IP of the Ec2 instance as the host.
Thanks. I began a PING, then added the EC2 instance IP 10.10.1.93 as the Destination IP (host?):
So based on the capture, the Ping is leaving the XG on the Correct interface using the Rule ID 6, so the issue is the traffic coming back from the AWS side.
Most likely the Ec2 is sending the replies packet a different way.
Confirm the routing table in AWS is correct, and the Ec2 and VPN has the correct ACL, does the Ec2 instance has only a Private IP or also a Public IP attached?
The EC2 instance only has a private IP of 10.10.1.93 -- there is no public IP. I am not sure what to do in the Sophos ACL for VPN -- the v18 how-to says nothing about that so I didn't do anything there. Here are some screenshots:
Please select Ping for the VPN zone.
If not I will try to recreate your configuration, see if something might be missing.
Thanks, I actually checked them all and no change. I'm about to break it all down again for take 3 ...
I have asked for a review of the RR.
However, after checking, it seems that during the "Routing Options" Dynamic is selected instead of static. (That happened to me when I was following the RR)
Additionally, remember to delete and recreate the site-to-site VPN connection, the Virtual Private Network, and Customer Gateway, as well as to update the Routing Table once you recreate them.
emmosophos thanks. I just looked at my existing setup, where it says it's connected but I cannot PING or SSH back and forth. I do have static configured. About to go through the document again. I just deleted my S2S VPN, Virtual Private GW, and Customer GW for starters.
Make sure that on the AWS side the tunnel actually says UP.
Virtual Private Network (VPN) >> Site-to-Site VPN Connections >> Tunnel Details >> Status (should say UP)
Once the status is UP, the traffic should start to flow.
Same thing as the first 3 times. VPN shows "UP" on both ends but can't PING or SSH to my test EC2 linux box.
Two things I noticed while going through the setup this time:
You can leave the Local ID empty for both ends, that is only needed if the XG is behind a NAT device, not seeing your real Public IP.