Hello,
since I installed the firmware 11.0.014 the network interrupts every x minutes.
Behavior:The SSID is not visible for 1-2 seconds and all devices disconnected.
Does anyone have an idea? Is a downgrade of the firmware possible?
I have added the device completely new to Sophos XG
awed.log:
2020-10-22 23:00:21 [A4002D6F0FD716C] device not authorized yet, dropping.2020-10-22 23:00:35 [MASTER] start processing configuration changeexecute_command_tcp: read(): Interrupted system callexecute_command_tcp: read(): Interrupted system call2020-10-22 23:00:42 [MASTER] AP A4002D6F0FD716C: Local metadata updated2020-10-22 23:00:42 [MASTER] AP A4002D6F0FD716C: Configuration change detected2020-10-22 23:00:42 [MASTER] end processing configuration change2020-10-22 23:00:42 [MASTER] start processing configuration change2020-10-22 23:00:49 [MASTER] end processing configuration change2020-10-22 23:00:49 [MASTER] start processing configuration change2020-10-22 23:00:56 [MASTER] end processing configuration change2020-10-22 23:00:56 [MASTER] new connection from 192.168.0.46:590602020-10-22 23:00:56 [MASTER] new connection from 192.168.0.46:590612020-10-22 23:00:56 [A4002D6F0FD716C] AP55 from 192.168.0.46:59060 identified as A4002D6F0FD716C2020-10-22 23:00:56 Could not read from file '/tmp/awed/A4002D6F0FD716C.pid': No such file or directory2020-10-22 23:00:56 [A4002D6F0FD716C] AP55 from 192.168.0.46:59061 identified as A4002D6F0FD716C2020-10-22 23:00:56 Could not read from file '/tmp/awed/A4002D6F0FD716C.pid': No such file or directory2020-10-22 23:00:56 [A4002D6F0FD716C] (Re-)loaded identity and/or configuration2020-10-22 23:00:56 [A4002D6F0FD716C]The connection is closed.2020-10-22 23:00:56 [A4002D6F0FD716C] error while writing to socket, dropping.2020-10-22 23:00:56 [A4002D6F0FD716C] (Re-)loaded identity and/or configuration2020-10-22 23:01:30 [MASTER] updating DB for AP A4002D6F0FD716C with new channels (0,0 -> 6,100)
Best regards
The Problem was, that we used special letters in our SSIDs (Gäste instead of Gaeste, so a Ä as special letter).
The Incompatiblity is there since the Firmware Upgrade from 012 to 014.
Greetings
Hi All, following up with Daniel's resolution.
As mentioned, this issue is related to the use of special characters in the SSID. As a result, frequent disconnections may occur. I'm following up with the team to gather more information as to when this issue will be fixed.
In the meantime as a workaround please note the following:
even "-" should be avoided? I guess this hits a lot of customers, us included.
Having permanently restarting radios due to WPA2 Enterprise with RADIUS with 11.0.012, waiting for a fix and the (probably) fixed firmware 11.0.014 has an other bug that lets SSIDs restart due to "special" characters like the commonly used -
Then at the same time there was the issue with unsupported spaces in the SSID name, also causing restarting radios in loop. Something that any consumer WiFi router that I know is capable of.
What's going on with the WiFi product development?
Hi folks,
having removed the '-' from my SSIDs appears to have fixed connection issues with 5ghz SSIDs. I have not checked the 2.4ghz SSIDs yet.
ian
XG115W - v19.5 GA - Home
Test machine - Asus P10S-i E3-1225v5, 6gb, 4 intel NICs, v19.5 GA
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