Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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XG SMTP Relay TLS Options

David Wain

Hi,

I have a XG 115 at a remote office connected to XG 210 at main office via SSLVPN.

The XG 210 is a SMTP mail relay which works fine. (both are up-to-date as at last night).

There is a MFD at the remote office that has STARTTLS as an option and it can scan-to-email using no-auth.

I have just added another MFD which DOES NOT have STARTTLS as an option, and I cannot get it to scan-to-email. "Please check your SMTP settings"

The SMTP protocol options for SMTP over SSL/TLS are:

1. None

2. SSL

3. TLS

(Verify Server Certificate (on/off))

What do I need to do to allow the new MFD to connect to the SMTP Relay?

 

Thanks in advance,

Dave

Njernda Aboriginal Corporation



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  • 0 in reply to Keyur

    Hello Keyur,

     

    Both printers are at the same location (remote).

     

    Remote Location

    Device 1 (can send emails)

    Subnet 192.168.6.200

    Mask 255.255.255.0

    Gateway 192.168.6.254 (XG115)

    No-Auth

    STARTTLS

     

    Device 2 (cannot send emails)

    Subnet 192.168.6.201

    Mask 255.255.255.0

    Gateway 192.168.6.254 (XG115)

    No-Auth

    Only SSL or TLS available

     

    Main Office Location

    Gateway 192.168.10.254 (XG210)

    Email Relay allows 192.168.6.0/24

     

    The issue is that Email Relay on the XG210 seems to only allow STARTTLS.

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