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STAS not authenticating users

Hi guys,

Please assist, i configured STAS based on the steps provided in one of the KBL and i have enabled GPO for User log off detection, but XG is not populating users and also users are not beenauthenticated via captive portal, instead it displays " login failed invalid user name or password. Please contact the administrator".

 

KIndly assist as STAS is really needed.



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  • If the live user list is populated then I'd check the correct domain details (both Netbios and FQDN) match on STAS and on the XG, as well as the AD server is listed under the Firewall Authentication methods. Sometimes it helps if the AD server is at the top of the Authentication Server list.

     

    Regards