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Cannot connect to firewall through Sophos Central when reboot (ssod service issue)

Hello everyone,

I have configured Sophos Firewall in Central Admin to connect through it. When rebooting the firewall, I cannot connect to it through Sophos Central. The issue appear to be the ssod service, it is not running after reboot.

I would like to configure this service to start at boot, any idea on how to do it?

Thank you.

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0 Keyur over 5 years ago

Hi Elena Botana

When the XG reboots, how did you connect it through Sophos Central again?

Could you please share more details on ssod service or screenshots/logfile if you have captured?

Regards,

Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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0 Keyur over 5 years ago

Hi Elena Botana

When the XG reboots, how did you connect it through Sophos Central again?

Could you please share more details on ssod service or screenshots/logfile if you have captured?

Regards,

Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Cancel
Vote Up 0 Vote Down

Cancel

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