This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

advanced threat protection slow internet speed

We have XG125 are normal ISP Speeds are 250 Mbps, every time we enable advanced threat protection it drops to 30 Mbps and I noticed that the Memory goes up to 70%, if we Disabled the advanced threat protection the ISP Speeds don't return to normal for 24 hours any help would be appreciated

This thread was automatically locked due to age.

Parents

0 Keyur over 4 years ago

Hi breda

Advanced Threat Protection analyzes all network traffic (DNS requests, HTTP requests, or IP packets in general). It also incorporates Intrusion Prevention and Antivirus data if the respective features are activated. It may consume bandwidth and you will see a difference (not much) when ATP is turned on but it should normal once you deactivate it, I would recommend to contact technical support and open a service request to investigate the issue further.

Regards,

Keyur
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Cancel
Vote Up 0 Vote Down

Cancel
0 breda over 4 years ago in reply to Keyur

Thanks just opened one
Cancel
Vote Up 0 Vote Down

Cancel
0 FormerMember over 4 years ago in reply to breda

Hi Shon Clark,

Please PM me the case number so we can track it and update this thread.

Thanks,
Cancel
Vote Up 0 Vote Down

Cancel
+1 breda over 4 years ago in reply to FormerMember

Hi, H_Patel & Keyur we found the problem with ISP Speed it was AP Problem but the Memory on the XG125 seems to say high will send PM

Thanks for the help
Cancel
Vote Up 0 Vote Down

Cancel

Reply

+1 breda over 4 years ago in reply to FormerMember

Hi, H_Patel & Keyur we found the problem with ISP Speed it was AP Problem but the Memory on the XG125 seems to say high will send PM

Thanks for the help
Cancel
Vote Up 0 Vote Down

Cancel

Children

No Data