QR Code Whatsapp not working

Question

Hello, 
 
 QR code whatsapp not working after select "Decrypt & scan HTTPS", How I can solve this problem. 
 
 Regards,

Fadi_Hamamdeh · Accepted Answer

thanks for replay, I'm solve this problem

Vishal_R · Answer

Hi rfcat_vk Whatsapp Web is using &ldquo;Web Socket Protocol&rdquo; which is currently not supported with SF OS. 
 Due to this reason with HTTPS scanning Whatsapp Web/QR code may not work behind the XG and as in work around you need to add the Whatsapp Web URL in bypass via FQDN based rule or with web exception rule with separate category. Browser Header information: 
 ================================================================ 
 Request URL:wss://w5.web.whatsapp.com/ws 
 Request Method:GET 
 Status Code:101 Switching Protocols 
 Connection:Upgrade 
 Sec-WebSocket-Accept:U4fVJaZd7m6940GDhmFxhhnWWBs= 
 Upgrade:websocket 
 Accept-Encoding:gzip, deflate, br 
 Accept-Language:en-US,en;q=0.9 
 Cache-Control:no-cache 
 Connection:Upgrade 
 Host:w5.web.whatsapp.com 
 Origin: https://web.whatsapp.com 
 Pragma:no-cache 
 Sec-WebSocket-Extensions:permessage-deflate; cl 
 ================================= 
 Snapshot: 
 
 Whatsapp URL List: =============== 
 web.whatsapp.com 
 whatsapp.net 
 cdn.whatsapp.net 
 mme6.whatsapp 
 mmx-ds.cdn.whatsapp 
 e12.whatsapp 
 snr.whatsapp.net 
 w1.web.whatsapp.com 
 w2.web.whatsapp.com 
 w3.web.whatsapp.com 
 w4.web.whatsapp.com 
 w5.web.whatsapp.com Please find the Ideas portal URL for reference: 
 https://ideas.sophos.com/forums/330219-xg-firewall/suggestions/17526700-websocket?category_id=144855