Important note about SSL VPN compatibility for 20.0 MR1 with EoL SFOS versions and UTM9 OS. Learn more in the release notes.

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Update process and alerts

JonathanH

A couple items here around updates.

1. UTM 9 gave us the ability to send alerts to email recipients when there were updates available for firmware or patterns. (Or emails upon installation of patterns.) I haven't found something similar in XG where it will send an email that an update is either available or installed.

2. UTM 9 Pattern updates occurred usually daily for some component. XG I haven't seen updates for days. Is this normal? My up2date.log shows "200" responses to update checks. I just find it odd that one platform has more frequent pattern updates than another. Or is there some updates that are not surfaced to the user that are still occurring in the system?

Thanks!



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    Hi Jonathan,

    Thanks for choosing Sophos.

    XG will not shoot an notification Email for Pattern & Firmware updates. Instead it will notify you on the dashboard when you login to GUI.

    In XG, Firmware and Pattern update can be monitored under u2d.log file. 

    Yes, major updates with XG will come with Firmware upgrade there will not be frequent pattern updates in XG.

    Hope that helps :)

    Thanks

    Sachin Gurung

    Sachin Gurung
    Team Lead | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
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  • 0 in reply to sachingurung

    Hi Sachin,

    As you probably well know, Sophos Labs deals with up to 4 million new infections/attacks and if needs will create pattern updates for them on the fly and the UTM will regularly get new pattern updates daily or multiple times a day.

    So does this mean that my and my customer's XG appliances may not be protected from new attacks and malicious infections for X period of time which is more than a day or otherwise?

    Regards,

    Emile

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  • 0 in reply to sachingurung

    Hi Sachin,

    As you probably well know, Sophos Labs deals with up to 4 million new infections/attacks and if needs will create pattern updates for them on the fly and the UTM will regularly get new pattern updates daily or multiple times a day.

    So does this mean that my and my customer's XG appliances may not be protected from new attacks and malicious infections for X period of time which is more than a day or otherwise?

    Regards,

    Emile

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