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Emails received “Change in Gateway Status.”

Hau Lin

In the past one day I received three of these same emails from my home xg router. I have not manually rebooted it and they are all in the middle of the night when everyone is sleeping.

What could be causing this?

Faulty hardware? Firmware Updates?...

Here’s one of the three  emails I’ve been getting, they are all the same except for the time:

—————————————————

Dear Administrator,

You are receiving this auto-generated message from Sophos Notification System to inform Change in Gateway Status.

Gateway: DHCP_Port2_GW

Gateway IP address:

Gateway Interface: Port2

Status: Up

Time:

Model Number Firmware version Appliance Key Appliance IP (LAN) Appliance configured in HA?

SFVH SFOS 17.1.2 MR-2 No

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  • 0

    Does anyone know if this because of a physical fault (link going down) or something as simple as the XG cannot ping the gateway address?

     

    We have been getting a few of these alerts the past couple of weeks and are wondering if it is the media converter we have from the ISP rebooting or having power issues or something on the ISP end of things..

     

    Thanks

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  • 0

    Does anyone know if this because of a physical fault (link going down) or something as simple as the XG cannot ping the gateway address?

     

    We have been getting a few of these alerts the past couple of weeks and are wondering if it is the media converter we have from the ISP rebooting or having power issues or something on the ISP end of things..

     

    Thanks

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