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Sophos Mobile - QR code enrollment (user less) - Error QR code not valid

"You can enroll Android Enterprise fully managed devices without assigning a user, to use them as kiosk-style, dedicated, or shared devices.

Here you configure the QR code that you must scan during device setup to enroll a user-less device with Sophos Mobile."

We created a QR code only when scanning the QR code with the camera during initial setup of the Mobile Control app, we get the message "The Scanned QR code is not valid".

What is going wrong here?

TIA,

Fred

 



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Parents Reply
  • Hello Fred, 

    Thank you for your reply, 

    The QR Code displayed in the "user-less" tab only works after resetting the device and tapping on the screen several times within the activation wizard.

    The users don’t have to enter afw#sophos or anything.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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