Hi All,
I wonder if anyone can help, Im not to sure what im doing wrong.
I downloaded the example.csv from the mobile devices side.
But after filling in the fields and importing them, I get this :
Corrupt entries: 1
Then I dont seem to see the device, I gather its because of the above issue.
Hi Ryan,
Thanks for reaching out to the Sophos Community Forum.
I suggest changing the "Operating system" to "windowsdesktop" to see if this works. I see this is the default value populated in the Example CSV.
When checking on devices that were not imported via CSV but added through normal enrollment, I see the following. The values will be replaced once the device checks in to the Sophos Mobile dashboard after the enrollment completes.
Thanks for the reply, Unfortunately no luck :
It looks like you've changed the "Device group" identifier and not the "Operating system". It still reads as "windowslaptop".
Oh whoops sorry I didnt think it would make a diff but now :
So changed this :
I have reached out to you via PM to assist.
