Thread Info
  • State Verified Answer
  • +1 person also asked this people also asked this
  • Locked Locked
  • Replies 14 replies
  • Subscribers 11 subscribers
  • Views 11705 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Link Checker - Chrome - Android

SiG357

After the latest Android update...13

Getting error

"The Browser you selected isn't  available. Please update the Link Checker configuration in Sophos Intercept X for Mobile"

I have chosen Chrome, 



This thread was automatically locked due to age.
Parents
  • 0

    Hi SiG357,

    Let me know what version of Chrome and Intercept X Mobile are installed on your device. The ones I am using to test with are as follows. 
    - Chrome: 106.0.5249.126
    - Intercept X Mobile: 9.7.3524

    If you can share additional context on how you're receiving and opening the links, this will help us investigate further.

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
  • 0 in reply to Qoosh

    Qoosh,

    Like SiG, the issue is happening after the Android 13 update (assuming this is the update in reference).  The issue is independent of the selected browser type or link origin; I can replicate it on Chrome, Edge, and Brave.  I also have used Gmail as well as Outlook with the same results and have cleared cache, uninstalled, and reinstalled InterceptX as troubleshooting steps, so I am pretty confident that the issue SiG reported and like me is Android 13 related.

    G

Reply
  • 0 in reply to Qoosh

    Qoosh,

    Like SiG, the issue is happening after the Android 13 update (assuming this is the update in reference).  The issue is independent of the selected browser type or link origin; I can replicate it on Chrome, Edge, and Brave.  I also have used Gmail as well as Outlook with the same results and have cleared cache, uninstalled, and reinstalled InterceptX as troubleshooting steps, so I am pretty confident that the issue SiG reported and like me is Android 13 related.

    G

Children
Unfiltered HTML