Link Checker - Chrome - Android

Hi SiG357,

Let me know what version of Chrome and Intercept X Mobile are installed on your device. The ones I am using to test with are as follows. 
- Chrome: 106.0.5249.126
- Intercept X Mobile: 9.7.3524

If you can share additional context on how you're receiving and opening the links, this will help us investigate further.

Qoosh

Chrome - 107.0.5304.54

Interceptor X - 9.7.3524

Clicking links from within Gmail. 

Qoosh,

Like SiG, the issue is happening after the Android 13 update (assuming this is the update in reference).  The issue is independent of the selected browser type or link origin; I can replicate it on Chrome, Edge, and Brave.  I also have used Gmail as well as Outlook with the same results and have cleared cache, uninstalled, and reinstalled InterceptX as troubleshooting steps, so I am pretty confident that the issue SiG reported and like me is Android 13 related.

G

shmechet Correct this was after Android 13 update

Qoosh

shmechet and  SiG357,

Thanks for the clarification here. I do see an update is planned which will correct this. I expect the release to go out within the next couple of weeks.

I don't see a fix yet...

This is corrected in version 9.7.3.525 or higher. I do see the work on this version is finished, but I do not yet see a definitive release date. 

Apologies for the confusion. You can find the latest information on our release notes page below. 
- Sophos Intercept X for Mobile Android

I'm currently running Android vers 13 and Sophos Mobile intercept X version 9.7.3524 with an enterprise license and I still have the same issue "The Browser you selected isn't available. Please update the Link Checker configuration in Sophos Intercept X for Mobile"

On the Sophos Web page (https://docs.sophos.com/releasenotes/index.html?productGroup) we can see the latest version for Sophos Intercept X for Mobile for Android is: Version 9.7.3487 

On Google Play Store, the only version available is : 26 sept. 2022 version 9.7.3524

Same issue for me on my Samsung s22 ultra with android 13 . Link checker doesn't work using Chrome , Samsungs browser , that is based on Chrome , but it works using Firefox .

When will sophos intercept x be fixed ? Last version on play store is dated 26 sett 2022 !

we are now in 2023, there is no update in the google play store, only 9.7.3524 version 26 september 2022. you mention this update to 3525 in "a couple of weeks" there is STILL nothing. come on guys, starting to lose faith here . . .