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Upgrade Sophos Mobile to Latest version 9.7.,3

Hello,

upgrading to this version drops support for android versions 5x and 6x and also iOS 11x also support for device administrator.

does this mean that the os versions and enrolment mode will no longer be managed and will loose communication with the sophos server? or will they still continue to be managed until we can wipe and re-enrol a new device into android enterprise?

many thanks

Andy

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GlennSen over 2 years ago in reply to GlennSen +2 verified

As per validating internally, they’ll still be managed however if any issue is encountered on those devices that use old OS they’ll not be supported.

0 GlennSen over 2 years ago

Hi Andrew,

Thank you for reaching us, We are validating this to our internal team and will get back to you.

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

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+2 GlennSen over 2 years ago in reply to GlennSen

As per validating internally, they’ll still be managed however if any issue is encountered on those devices that use old OS they’ll not be supported.

Glenn ArchieSeñas (GlennSen)

Global Community Support Engineer

The New Home of Sophos Support Videos! - Visit Sophos Techvids
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