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Sophos Secure E-Mail Error AS21

Stephan Anetsberger

Hi everybody,

Dennis Schröder wrote some time ago this answer:

i found the Problem. It was an wrong configuration in the Active Directory. One checkbox was not "checked" "Allow inheritable permissions from parent to propagate to his object"

Where to find this checkbox?

Thanks

Stephan



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  • 0 in reply to Shweta

    Hi Shweta,

    yes I see this issue on Android. It appears after rollout on first setup of the mail account on this container ."Connection to server not possible (AS"!)"

    We tried this user on another phone - same error.

    We tried another user on this phone - it works.

    Other user on other Android phone works.

    So it must be something with this user

    The version of Sophos Email App is v7.4.10.

    Thanks Stephan

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