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[Sophos Notification] Sophos Central Mobile EU-Central-1 region experiencing communication issues

Hi everyone,

Sophos Central Mobile within the EU-Central-1 region is experiencing communication issues since 22nd August 2019 7 AM UTC, which could lead to many communication-related issues.

For more information, please refer to the below article:

Sophos Central Mobile EU-Central-1 region experiencing communication issues

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Jasmin over 5 years ago

[Update] 22/8/2019

The backlog of open tasks for the mobile device is continuously decreasing within the complete EU-Central-1 region.

The rate of successful device synchronizations which has seen a lot of spikes and gaps went back to a constant high level which means devices can synchronize again.

We recommend you to test the enrollment of new devices tomorrow. For more information, please refer to the above article.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
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Jasmin over 5 years ago

[Update] 22/8/2019

The backlog of open tasks for the mobile device is continuously decreasing within the complete EU-Central-1 region.

The rate of successful device synchronizations which has seen a lot of spikes and gaps went back to a constant high level which means devices can synchronize again.

We recommend you to test the enrollment of new devices tomorrow. For more information, please refer to the above article.

Regards,

Jasmin
Community Support Engineer | Sophos Support
Sophos Support Videos | Knowledge Base | @SophosSupport | Sign up for SMS Alerts |
If a post solves your question use the 'This helped me' link
Cancel
Vote Up 0 Vote Down

Cancel

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