Discussions Apple Ios does not resolve via internal dns

Sophos Mobile requires membership for participation - click to join

Thread Info

State Not Answered
Locked Locked
Replies 3 replies
Subscribers 8 subscribers
Views 1759 views
Users 0 members are here

Options

Suggested

This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Apple Ios does not resolve via internal dns

Klevin Kona over 5 years ago

Hello Guys

I am testing sophos to connect via Mobile ios but looks like it is not able to resolve internal dns, if i test via android it does work perfectly.

Also i did tested the vpn in a external wifi and connected via vpn, added the dns manually so could resolve the internal dns but yet the same issue.

I can ping the dns ip if i connect to the vpn, but not able to resolve the internal dns,

Did you had any similar issue ?

This thread was automatically locked due to age.

Parents

0 Yashraj S over 5 years ago

Hi Klevin Kona

Can you please provide more details on how you are trying to accomplish this?

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

Reply

0 Yashraj S over 5 years ago

Hi Klevin Kona

Can you please provide more details on how you are trying to accomplish this?

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel

Children

0 Klevin Kona over 5 years ago in reply to Yashraj S

Hi Yashraj

Model phone tested are iphone and iphon6s,

firewall Sophos utm9

Basically the internal dns does not work, i tried to connect also via wifi and to set the dns manually but yet the same problem.

Please let me know if you need any specific log

Thank you

Klevin
Cancel
Vote Up 0 Vote Down

Cancel
0 Yashraj S over 5 years ago in reply to Klevin Kona

Hi Klevin Kona

In this case, I would recommend you to open a support case so that you get this issue resolved at the earliest.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

The New Home of Sophos Support Videos! - Visit Sophos Techvids
Cancel
Vote Up 0 Vote Down

Cancel