Discussions Apple Ios does not resolve via internal dns

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Apple Ios does not resolve via internal dns

Klevin Kona over 5 years ago

Hello Guys

I am testing sophos to connect via Mobile ios but looks like it is not able to resolve internal dns, if i test via android it does work perfectly.

Also i did tested the vpn in a external wifi and connected via vpn, added the dns manually so could resolve the internal dns but yet the same issue.

I can ping the dns ip if i connect to the vpn, but not able to resolve the internal dns,

Did you had any similar issue ?

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0 Yashraj S over 5 years ago

Hi Klevin Kona

Can you please provide more details on how you are trying to accomplish this?

Thanks,

Yashraj Singha
Manager | Global Community Support
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0 Yashraj S over 5 years ago

Hi Klevin Kona

Can you please provide more details on how you are trying to accomplish this?

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
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0 Klevin Kona over 5 years ago in reply to Yashraj S

Hi Yashraj

Model phone tested are iphone and iphon6s,

firewall Sophos utm9

Basically the internal dns does not work, i tried to connect also via wifi and to set the dns manually but yet the same problem.

Please let me know if you need any specific log

Thank you

Klevin
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0 Yashraj S over 5 years ago in reply to Klevin Kona

Hi Klevin Kona

In this case, I would recommend you to open a support case so that you get this issue resolved at the earliest.

Thanks,

Yashraj Singha
Manager | Global Community Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question, please use the "Verify Answer" button.

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