Hi
I just noticed today that my data quota on my phone is almost spent nearly 3 weeks before renewal. Dug into it and it seems that the culprit is Sophos Secure Email (see screenshot). All of the trafikk is background data except about 7 MB.
I have checked around in Sophos Central and cannot see any reason why SSE is using this much data. A colleague has the same experience. We are syncing 2 weeks of email. What might be wrong?
The data consumed by Sophos Secure Email does seem to be abnormally huge. You mentioned that you are syncing 2 weeks of email, so do you have a rough estimate of how many emails were flowing in and out? Did those emails have any attachments? I can understand that the probability of 2 weeks worth of email amounting to 2.8 GB is not that high, but I just want to get this out of the question.
I would recommend you to reinstall the application and observe if this issue is still persistent.
The data consumed by Sophos Secure Email does seem to be abnormally huge. You mentioned that you are syncing 2 weeks of email, so do you have a rough estimate of how many emails were flowing in and out? Did those emails have any attachments? I can understand that the probability of 2 weeks worth of email amounting to 2.8 GB is not that high, but I just want to get this out of the question.
I would recommend you to reinstall the application and observe if this issue is still persistent.
