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Sophos Secure Email using LOTS of data

I just noticed today that my data quota on my phone is almost spent nearly 3 weeks before renewal. Dug into it and it seems that the culprit is Sophos Secure Email (see screenshot). All of the trafikk is background data except about 7 MB.

I have checked around in Sophos Central and cannot see any reason why SSE is using this much data. A colleague has the same experience. We are syncing 2 weeks of email. What might be wrong?

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0 Yashraj S over 5 years ago

Hi Rolf-Arne Schulze

The data consumed by Sophos Secure Email does seem to be abnormally huge. You mentioned that you are syncing 2 weeks of email, so do you have a rough estimate of how many emails were flowing in and out? Did those emails have any attachments? I can understand that the probability of 2 weeks worth of email amounting to 2.8 GB is not that high, but I just want to get this out of the question.

I would recommend you to reinstall the application and observe if this issue is still persistent.

Thanks,

Yashraj Singha
Manager | Global Community Support
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