Transferring Authenticator details to a new phone

Hi Paul, 

Please follow the steps outlined here to move Google Authenticator to a different device. 

Hi - thank you for the response, but unless I am misunderstanding something your recommendation refers to Google Authenticator, whereas I am asking about the authenticator built into Sophos Mobile Security (the sophos app on my android phone). This is the sophos website, and the mobile security subgroup - I do not see how Google authenticator advice is relevant.

Regards,

Paul

Hi - thank you for the response, but unless I am misunderstanding something your recommendation refers to Google Authenticator, whereas I am asking about the authenticator built into Sophos Mobile Security (the sophos app on my android phone). This is the sophos website, and the mobile security subgroup - I do not see how Google authenticator advice is relevant.

Regards,

Paul

Hi Paul, 

Unfortunately, it is not possible to transfer the Sophos Authenticator settings from one phone to another. 

If you wish to see this feature in the future versions of our Sophos Mobile products, please raise a feature request here.